Supervisor Training MSR Accreditation

Supervisors have a key role in the success of the MSR Accreditation Program. The Supervisor guides, supports, provides feedback and coaches frontline staff as they progress through the Accreditation Process. Supervisors gain in-depth knowledge of the industry-defined standards, the accreditation process and the methods used to assess whether their employees are meeting the performance standards. This course builds key leadership skills, such as providing coaching and feedback, to ensure supervisors are well equipped to support their staff. this certificate of completion is issued by The Credit Union Institute of Canada.